Find answers to common questions about BDEXI GLOBAL and DEPRA spices.
What products does BDEXI GLOBAL offer?
We manufacture and sell DEPRA brand spices — Coriander Powder (धनिया पाउडर), Red Chili Powder (लाल मिर्च पाउडर) and Turmeric Powder (हल्दी पाउडर), available in multiple pack sizes.
Are your products FSSAI certified?
Yes. DEPRA spices are manufactured under FSSAI License Number 23326011001156. GST Number: 0704BPP21410121.
What does “Pure & Fresh” mean for DEPRA?
DEPRA spices are 100% natural flavour enhancers with vibrant colour and authentic taste — carefully packed to preserve aroma and freshness.
What payment methods do you accept?
Cash on Delivery is available. Online payment via Razorpay (UPI, cards, net banking, wallets) can be enabled from our payment settings. You will see available options at checkout.
How long does delivery take?
Orders are usually processed in 1–2 business days. Metro deliveries typically take 2–4 days after dispatch; other locations 4–7 days, depending on courier and pin code.
Can I track my order?
Yes. Use Track Order with your order number (e.g. BDX-XXXX). Logged-in customers can also view full order history under My Account → Orders.
Do you accept bulk or trade orders?
Yes. For trade enquiries call 7428215327 or use the Contact Us form. We supply retailers, distributors and businesses from our Dwarka, New Delhi facility.
What is your return policy?
Report damaged, spoiled or incorrect products within 48 hours of delivery with photos. Opened packs are generally non-returnable for hygiene reasons unless defective. See Return & Refund Policy for details.
Where are you located?
Plot No. 94, 3rd floor YC Company Working Space, Sector 13, Dwarka City, New Delhi-110079.
How should I store the spices?
Store in a cool, dry place away from direct sunlight. Keep the pack tightly sealed after opening to preserve freshness and aroma.
